Thank you for the links to all of the articles in your piece, Brian. I have been struggling with the ethics of having crap delivered by Amazon for a while.
I read about an Amazon driver running over an elderly woman during the holiday rush, and the warehouse worker who was smashed by a forklift with no compensation to the family. Amazon blamed him and questioned his IQ.
What are we doing?
I recently felt annoyed that my crap didn’t arrive on time. Because Amazon trained me to believe this was a new normal. But as the human cost becomes more clear, we have to think hard before we press the order button.
We live in interesting times —and it’s really hard to make good choices as an informed citizen.